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Frequently Asked Questions

Website Design & Development

Technical Questions

What is the difference between hosting and domain?

The great difference between domain and hosting is that a domain is the address that allows a visitor to easily locate your website on the internet, while hosting is the location where the website contents are stored. You’ll need both a domain and host space to have a functioning website.

What Is a Domain Name?

A domain name is like an address where users can access your website.  For instance, the domain name for Google is ‘google.com’.

The actual address of a website is a complex numerical IP address (e.g., but thanks to DNS, users are able to enter human-friendly domain names and be routed to the websites they are looking for. This process is known as a DNS lookup.

A memorable domain will strengthen your branding and help your audience find your website.

You’ll need both a domain and host space to have a functioning website.

what is hosting?

 After you choose a domain name and register it, the next step is to find a web hosting service. Web hosting is an Internet hosting service that allows your website to be accessible to the World which it offers space and connectivity to its customers.  The servers are up and running 24/7 and store the HTML documents, images and other attributes associated with websites. Depending on the needs of your business, you can choose between a variety of web hosting services:  shared, VPS, dedicated servers, and cloud hosting.

You’ll need both a domain and host space to have a functioning website.

Do I need hosting?

Yes. Hosting is like renting space on the internet. You’ll need to buy hosting otherwise people won’t be able to access your website.

Will my website be available to all apple and android devices?

Yes, we make sure to build responsive websites and will be also accessible on both apple and android devices.

Do you only create WordPress websites?

WordPress is on the trend. Websites can be developed using other platforms like Shopify and many more but, WordPress is the one that is standing out of the crowd.

WordPress is very supportive and flexible in creating any type of website without any restrictions. Creating a website with more credibility and reliability is more important, so understanding the project requirements and choosing the most suitable platform will help in producing better results.


Will you maintain my site for me?

We can! We provide on-going support for many of our clients. Regular maintenance is essential for a website to stabilize its flexibility and reliability. Proper maintenance would help in ensuring your website’s security, invite new visitors, boost traffic and more.

Of course, we can help you out with proper and professional website maintenance in addition to development as it supports in achieving stabilized growth, keeping your business inclined.

Will my website be mobile-friendly?

Yes, we ensure to develop a responsive website that would make your visitors appealing and deliver an optimized browsing experience.

Does my site need to be updated to HTTPS instead of HTTP?

Of course, you shouldn’t compromise on this. It is essential to update your website with HTTPs instead of HTTP as HTTPs is considered to solve data protection issues. Your data will be protected by encrypting it with an SSL certificate.

If your website is not configured with a valid SSL certificate the browser detects it as an error and displays the message ”connection is not secure” as illustrated in the below screenshot,

I don’t want to use WordPress can I choose something else?

No. We only use WordPress to build websites. We have used other platforms in the past but not anymore. WordPress is a platform that’s easily accessible for updates, it’s search engine friendly and it’s easy to integrate with third party companies.

What is the difference between CMS, DNS, hosting, FTP?

  • DNS – Domain Name System. It connects your domain name and web host IP address to make your website live
  • Hosting – Hosting is the location of all your website files. The hosting provider allocates space for your files on a server
  • FTP – File Transfer Protocol is the method of accessing and transferring files between computers. FTP offers secure and encrypted transfers by preventing your files from unauthorized access
  • CMS – CMS is the platform where your website is built. CMS helps in managing your website content and also allows you to add users to your website with their respective access levels


General Questions

How much does a new website cost?

Do you think it’s possible to calculate the exact cost for website development? Website development will be fully customizable, tailoring to the client’s requirements. At Nepa Studio, we come up with the pricing after a separate analysis has been conducted on the projects and after brainstorming we work towards achieving the desired results. 

How many pages do I get with my website?

We work on it based on your specifications. We recommend building a website with several pages because it will make it easier to optimise your website for SEO in the future, and for single page websites, it is quite daunting to add more content in future.

How long will it take to get a new website?

On average, we shoot for a six to eight week turnaround, but the pace of any project is set by each client. How much input you can provide during the initial stages, your availability with feedback, how soon the content is ready – all this affects the speed of completion. The functionality needs may also play a role – more complex sites will take more time to develop.

What if I am not happy with my web design, do you offer a refund?

Oops! I hope such situations don’t occur. We ensure to report and get your feedback at every stage of development we complete. Our practice is to update the client with a weekly report on what has been completed and continue to work as per their suggestions.

What if I want upgrades in the future or changes to a web project that has been developed by you or another agency?

That shouldn’t be a big deal. We can handle and work on it as per your suggestions and requirements.

I can get a free template using a company like Wix. Why should I pay you to design a website for me?

You are right. The market does have free templates for website design but, you might not have the full freedom to tweak it as per your requirement and moreover using a pre-built template for a website will not help you to stand out from the crowd. We can build your website with unique designs tailoring your needs with some creativity and professionalism added to it.

Do I get to see the design before it’s built?

Yes, sure. We practice getting the design confirmed by our clients. This would help us to make the required changes before getting into the development process.

Can you design my logo?

Yes, we can help you in designing your logo that suits your business as we have expert designers. We ensure your logo to be unique, creative and attractive.

How Do I Get Started?

How Do I Get Started?


Free 20 Min Chat

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Book Appointment

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1st Session!

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Contact Me

Ask a question or book an appointment below. For emergencies call 911 or visit your nearest hospital

(234) 301-3513

1234 Divi St. #1000, San Francisco, CA 95123